Support Engineer Iii, Music Client Quality

Detalles de la oferta

Support Engineer III, Music Client QualityAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators.
From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture.
We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices.
Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.
Key Job FunctionsPlay a lead role in on-boarding the technical and operational tasks from Engineering team to Support team.Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services.Work on operations and maintenance driven coding projects, primarily in Java, Perl, or shell scripts, and AWS technologies.Software deployment support in staging and production environments.Develop tools to aid operations and maintenance.System and Support status reporting.Ownership of two or more Digital products or components.Customer notification and workflow coordination and follow-up to maintain service level agreements.BASIC QUALIFICATIONS2+ years of software development, or 2+ years of technical support experience.Experience troubleshooting and debugging technical systems.Experience in Unix.Experience scripting in modern programming languages.PREFERRED QUALIFICATIONSKnowledge of web services, distributed systems, and web application development.Experience troubleshooting & maintaining hardware & software RAID.Experience with REST web services, XML, JSON.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
Posted: January 17, 2025 (Updated about 1 hour ago)

#J-18808-Ljbffr


Salario Nominal: A convenir

Fuente: Jobleads

Requisitos

Senior Back End Engineer - Whr040 (Hs-965)

About Zava We're an online doctor service and currently one of the largest digital healthcare players in Europe offering fast, convenient and reliable access...


Ares Consultores - Madrid

Publicado 9 days ago

Hebrew Social Media Content Moderator (Onsite In Greece) W/ Relocation Package

Join Our Team as a Hebrew Content Moderator in Thessaloniki, Greece! Are you ready to play an essential role in ensuring a safe and engaging online experienc...


Cross Border Talents - Madrid

Publicado 9 days ago

Helpdesk O Servicedesk Con Inglés Alto-C1 | [Xnl-262]

Localidad:MadridFunciones:Desde Grupo Hasten buscamos un perfil Helpdesk o ServiceDesk con inglés alto B2-C1 para trabajar en la plantilla de uno de nuestros...


Ares Consultores - Madrid

Publicado 9 days ago

Especialista Sap Facturación - (Wbu657)

Dentro del área Soluciones, nos encontramos en la búsqueda de un/a especialista de SAP con experiencia en Procesos de Facturación (Recibida/Emitida) para for...


Ares Consultores - Madrid

Publicado 9 days ago

Built at: 2025-01-18T11:43:39.089Z