Supply Chain Customer Service Specialist

Create and analyze the order line fill rate (exception report) for the Operation Purchase Order. Monitor Sales Order Status until delivery to the Operations.



Act as a Help Desk to solve claims, complaints and incidences.



Coordination with Operations & Global Category Managers: gather information about promotions, life cycle communication (exception reports), etc. Identify improvement opportunities in the coordination between Global Supply Chain and the Operations



Person Profile



Experience and Specific Requirements:



1-2 years of experience in Supply Chain management or related.



Student of Engineering, Business or other related field Desirable:



Experience in International Retail Companies,



Supply Chain and Logistics knowledge Analytical, organizational and negotiation skills Team player



Excellent customer handling skills and used to work with high precision

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