Job Purpose: This role will be responsible for managing the BPA Development team in the design, coding, testing, debugging, and maintenance of automations.
It includes team management and ensuring effective communication with other teams (e.g., Operations, BPO/SME).
This role should provide BPA customers with feedback and guidance for process automation and act as a technical mentor (aka a BPA go-to-person) for the BPA team and outside the team.
ResponsibilitiesProvide leadership to the team in order to maximize individual and team performance.Support Operational leads and Business Process Owners (BPO) on automation opportunities identification.Direct accountability for the delivery of BPA automations in regards to time and quality.Regular review of product backlog with BPA Management for prioritization and manage team priorities accordingly.Work along with BPA Architect, follow guidance and standards in development solutions, and propose improvements.Problem-solve issues that arise in day-to-day development of automations and provide timely responses and solutions to the team.Ensure complete and accurate solution design documentation is in place.Manage and maintain positive and productive stakeholder relationships across all relevant teams in RiBS, European countries, and IT.Knowledge, Skills, and Experience3 to 5 Years of relevant work experience.1 to 3 Years of experience directly managing/supervising employees.Required education: Bachelor's Degree.Leadership, team building, and coaching abilities.3+ years of professional experience in software development.2+ years of experience managing teams is desirable.Ability to express complicated and involved information in a concise and articulate manner.Advanced scripting knowledge or experience (Python preferred) is a must.Good knowledge in Microsoft Office programs (Excel).Knowledge and experience in Scrum is a plus.SAP knowledge (SAP R/3 and Business Warehouse) is a plus.Strong problem-solving and troubleshooting skills.Cultural Competency RequirementsWithin Tech Data, diversity is one of our fundamental shared values.
We are a multi-cultural environment, and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
Join our team to connect the world with the power of technology!
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