Supervisor Ar And Collections - [Siy-424]

Hasta el 28/09 Funciones O2C Supervisor English, Polish and leadership.
Description: Responsible for Collections & AR process, leading a team and contacting stakeholders.
Act as an escalation point for any process issues that may arise in the Collections & AR processes.
Gather relevant information about all the O2C processes, extract reports, and share statistics & trends to assist the Management team in decision-making, compliance, audit, and accounting inquiries.
Ensure that process documentation is reviewed, all process changes are accurately captured, and the teams are adhering to them.
Participate in team recruitment and liaise with HR-related matters (yearly evaluation, career path, employee relations, etc.).
Provide coaching for new joiners and ensure proper backup in the teams through cross-training.
Promote an environment based on collaboration, teamwork, accountability, and inclusiveness in the OTC team.
Contribute to the design and implementation of O2C systems and business process solutions; assist in identifying risks and issues; mitigate associated risks and escalate to relevant stakeholders when applicable.
Continuous improvement of processes and policies.
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