We are hiring! Sumiller Reports to: Restaurant Manager Responsible for: Developing an excellent service to customers Job Requirements: Education in: Hospitality/TourismExperience: Minimum 2 yearsLanguages: English: Professional Level / Spanish: Professional LevelOther languages are highly valued (French, German, Russian, Arabic)Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business.
Deliver outstanding and personalized service to our customers, in line with the vision and values of Boho Club.
Bring an excellent experience to customers.
Participate in the development of the department and restaurant with the Management Team.
Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level.Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies.Control and lead the service of the assigned rank together with the assistant.Guarantee the correct assembly and disassembly of the range.Be able to recommend and adapt the courses to the customer.Defend our menu by the full knowledge of each dish and their ingredients.Collaborate in customer service, carrying out functions of receiving, locating, advising, and dismissing customers in relation to the gastronomic offer.Comply with and enforce quality, health safety, and protection standards established by the organization.Ensure satisfaction in the customer experience by complying with quality standards.Maintain the standards in terms of allergens.Be able to recommend alternatives and solutions taking care of customer allergies.Ensure statistics and reports are submitted in a timely manner in accordance with the national and local laws and regulations.Review customer procedures and update accordingly.Financial Ensure that every table receives the correct bill and do the payment before leaving the restaurant.Keep in mind the pre-payment or discount reservations.Optimize, as far as possible, the waste of resources.People & Development Assist in building innovative communication tools to generate awareness and support of Values.Develop a culture of excellence within the team.Assist in training and developing new team members.Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit.Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests' needs in order to provide outstanding service.Work with the team to develop the offers adapting it to the individual customer and market conditions.Be responsible for coordinating the development of the restaurant's customers profile records, especially for regular customers.Give frequent updates to the Management team of customers profiles.Assist with marketing and sales events/activities on an ad hoc basis.Provide information and statistics relating to the up-selling activities realized.Be aware of and review all customer comments, both positive and negative, and where necessary advise on changes to avoid repetition.Other This Job Description serves as a guide and may be changed in light of changing business needs. -----------------------
¿Eres un apasionado del mundo del vino? En Boho Club abrimos proceso de selección para el puesto: Ayudante de Sumiller Buscamos a una persona con formación y experiencia en vinos, con muchas ganas de aportar conocimiento y crecer profesionalmente.
Orientada a dar siempre el mejor servicio tanto al cliente como al equipo. Requisitos del puesto de trabajo: Educación en Hostelería / TurismoEstudios especializados de sumiller (*Muy valorable: WSET)Conocimientos básicos de cocina, maridaje y cocteleríaExperiencia: Mínimo 2 añosIdiomas: Inglés Avanzado/Profesional, Español Avanzado/Profesional, Muy valorable otros idiomasPrincipales funciones y objetivos del puesto: Ser una persona responsable y resolutiva.Tener habilidad para las relaciones interpersonales.Garantizar un buen servicio y atención al cliente.Polivalente y dispuesto a ayudar en todo al equipo.Buena presencia e imagen cuidada.Excelente capacidad organizativa y de planificación.Trato profesional.Formar parte e integrarse en la oferta al cliente de una experiencia gastronómica al completo.Altos estándares de servicio en mesa.Colaboración y comunicación con el equipo.Ofrecemos: Contratación de larga temporada.Jornada completa.
Dos días de descanso.Jornadas laborales de 8 Horas en servicio de almuerzo o cenas.Plan de formación y desarrollo profesional.Salario emocional alto.
Buen ambiente de trabajo.Otros: Esta descripción del puesto de trabajo sirve como guía y puede modificarse en función de las necesidades cambiantes de la empresa.
Tipo de puesto: Jornada completa
Sueldo: 1.500,00€-2.500,00€ al mes
Beneficios: Ayuda al desarrollo profesionalFormación en certificaciones profesionalesHorario: Disponibilidad fin de semanaTurno rotativoRetribución complementaria: Bonus por objetivosPlus nocturnidadPropinasPreguntas para la solicitud: ¿Dispones de vivienda en la zona de Marbella o alrededores?¿Te gusta estar en servicio?Experiencia: ayudante de sumiller: 1 año (Obligatorio)Idioma: Español (Obligatorio)Inglés (Obligatorio)Ubicación del trabajo: Empleo presencial
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