Description Senior Executive Director, Country Clinical Operations ESP/ITA/FRA/NL/BEL Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.
We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Our Clinical Development model brings the customer and the patient to the center of everything that we do.
We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals.
We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.
Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health - We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to our Total Self culture - where you can authentically be yourself.
Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with.
Why?
Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.
Job responsibilities STRATEGIC - Engages strategically and cross-functionally to step up country delivery and performance with, amongst others, Site Identification, Site Contracts, Site Payments, Site Activation Management, Site Relationships (Catalyst and SNP), Global Clinical Trial Management, Global Central Resourcing Management, Talent Acquisition, and Project Management.
- Oversees country Book of Work to uphold project delivery reliability and efficiency, especially for, but not limited to, the achievement of deliverables on-time and on-quality.
- Drives country clinical delivery to support and complement project financial performance, particularly as it relates to clinical operations' services.
- Ensures country service consistency, quality, efficacy, and effectiveness by bringing about a balanced and optimal team composition.
This is inclusive of managing resources effectively in consideration of workforce planning, capacity, cross-resourcing opportunities, and productivity.
- Acts as point of contact (POC) for country escalations coming from the clinical organization's stakeholders (e.g., Project and Functional Leaders).
Moreover, identifies risks and removes barriers to finding solutions to country delivery and performance challenges (e.g., at the site identification stage, for site activation progress, in setting up enrollment activities).
- Consults with relevant parties to recommend and lead the implementation of inventive solutions in startup and monitoring delivery processes and as well, for study allocation needs and resourcing challenges.
- Works in partnership with the Sites and Patients' team, Project Delivery Leaders and, if applicable, the Regional General Management team, to identify study and patient population opportunities, strategic site relationship opportunities, and strategic country growth solutions.
LEADERSHIP - Demonstrates visible leadership of country team and across organizational collaborations.
- Brings about commitment and accountability to country, project, and business performance in decision-making, and communicating to country team and collaborators.
- Oversees and manages country financial performance to ensure departmental targets are met for, but not limited to, utilization, cost control (e.g., resource management), and revenue realization.
- Establishes country team organization, RACI, and communication channels.
- Fosters collaboration within Sites and Patients' country and region and as well, across project and organization stakeholders (e.g., RWLP, FSP, FSO, therapeutic business units).
- Reinforces Syneos Health's culture of engagement and enables the implementation of country key drivers of employee engagement.
- Advances country talent optimization especially with regards to identifying and making visible growth pathways and opportunities for team members.
This is also inclusive of supporting the management of employees through goal setting enhancing skill levels and knowledge, the delegation of tasks commensurate with skill level, professional development, and performance management.
- Fosters awareness and visibility of Syneos Health culture and heightens industry presence within country.
SUBJECT MATTER EXPERTISE - Consults and supports the country team in clinical operations and strategy implementation.
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