At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs).
Zoomo offers the world's leading platform for commercial use e-bikes.
We operate across the USA, UK, Europe, Canada, and Australia.
In 4 years, Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of over 300 world-class engineers, operators, sales staff, and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.
Zoomo vehicles are used by major players in the food, grocery, and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff, and many more.
Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers, and our planet.
The Role We're looking for an operations leader to help take our Spanish business to the next level.
This role will drive strategy through execution across our toughest operational problems.
We're looking for a rockstar who can move at a fast pace and build world-class operations that scale.
Key Responsibilities: Work closely with the European Heads of Operations and General Managers to design and execute winning operations strategies.
Hire, train, and manage a great team that will help build our legacy.
Scale our shop and warehouse operations across the country and build the processes that enable us to do so.
Set global standards for our key operational metrics - fleet availability, labour/parts spend, customer and employee satisfaction, service throughput/productivity, etc.
Lead safety initiatives and programs to ensure we continue to keep riders and employees safe at scale.
Design a culture of performance that allows us to score goals and develop an employer-of-choice brand.
Set up and design personalized operations processes for our B2B customers.
Minimum Requirements: 5 years + of operations experience at a fast-growing company.
You have a track record of operational excellence everywhere you've been.
Your previous employers would vouch that you're consistently a top performer.
They would describe you as a leader who sets a standard of excellence and gets the most out of your teams.
You have recruited and managed front-line workers and you know how to adapt in front of all levels.
Scoring goals is one of our values.
You have a track record of tapping into your competitive nature to win.
You have a bias toward action.
You understand that once you've supported your hypothesis, real learning begins when you engage with the problem or opportunity directly.
You have an insatiable curiosity.
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