For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and Italy (for the time being!)
In an ever-changing world, we take confident steps, guided by the continuous development of our self-sustaining business model. Our success story is woven around an innovative B2B2C model, forged through strategic partnerships with major players in real estate and banking.
We are dedicated to fostering an exciting and vibrant work environment because that's what brings out the best in us. We believe that business needs to be disruptive and ambitious in order to thrive.
However, we're not limited to just being good at business. We are also committed to our social responsibility as we strive to actively contribute to the community we belong to, minimize our environmental impact, and aim to foster a culture of social engagement and consciousness among our co-workers.
At the heart of our philosophy is the commitment to long-term success over short-term convenience. We highly value the contributions of each of our 800+ employees, providing them with ample opportunities for growth and the development of invaluable skills.
Are you ready to join the adventure? To support and accelerate our growth, we have developed over the past few years a large network of distribution partners - in real estate, banking, the web - who offer the papernest solution to their customers who are moving or who simply want to optimize their current contracts.
Key responsibilities: ensuring strategic partner satisfaction and maximising account value.
Your missions:Strategic partners Account Management: Be the main point of contact with the partner and maintain a long-term relationship, ensuring high levels of satisfaction.Understand partners' needs and objectives to propose appropriate solutions.Renew and/or expand existing accounts.Participate in regular meetings with clients to review service/product performance.Account growth: Identify opportunities for upselling and cross-selling of additional products or services.Develop strategies to increase profitability of existing accounts (negotiate, pitch, monitor...).Internal coordination: Collaborate with Marketing, Operations, CRM teams to ensure that partner expectations are met.Ensure all the departments of the company are understood and prioritise customer needs.About you:Business or engineering school background2 years of experience in Account Management (Enterprise preferred) or consultingNative Spanish speaker, fluent in EnglishAble to move in a fast-growing environment: proactive, autonomous, motivated and organisedPrevious experience in a scale-up and/or in the Real Estate sector is a plusWhat we offer:By joining papernest, you will benefit from a package that includes:
Stock Options (BSPCE)Bonuses subject to achieving the set objectivesHealth insurance with Sanitas, 50% covered by papernestFlexible Remuneration System, allowing you to allocate part of your salary to tax-exempt services (restaurants, childcare, transport, etc.), saving you money!... and you will grow professionally in a working environment that is:
Flexible, thanks to a "remote-friendly" policy (2 days of remote work possible per week)Inclusive, everyone has their place at papernest, and with more than 46 different nationalities, it's not unusual to start a sentence in Spanish and finish it in English or FrenchComfortable, with incredible offices and 1500 m² of terraces and garden, all just 5 minutes from the beach, perfect for sunny lunch breaksPromoting team cohesion with recurring events and team buildingsExciting and challenging, where you'll find the resources to grow your career thanks to our internal mobility policyGourmet: breakfast provided by papernest every Tuesday!Hiring process (WIP)First interview with Anouk, Talent Acquisition Partner (30 min)Business Case (few days to prepare it)Second interview and Business case presentation with Carlota, Project Manager and your future Manager (45 min)Last call with Cyrille, Head of Strategic Partnerships RE Spain (20 min)If this is your challenge, don't miss it! We look forward to meeting you, no matter your gender, race, age, religion, disability, or sexual orientation. Our selection processes and workplace are inclusive and adapted for everyone.
Ladies, we strongly encourage you to apply! Even if you feel that you do not meet all the criteria mentioned in this offer, please note that they are only indicative. Your application will be considered with great interest. Parity and diversity are an asset for our teams!
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