Strategic Customer Success Manager - Spanish Speaking Madrid | (Te-889)

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.
We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.
Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure.
Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers.
With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations like Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications.
Role OverviewIndividuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges.
This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer-centric approach and helping to build the program.
ResponsibilitiesBecome a main point of contact for MongoDB end users.Leverage technical and account management skills.Act as the account team leader across Sales, Professional Services, Solutions Architects, etc.RequirementsWe are looking to speak to candidates who are based in Madrid for our hybrid working model.
Our ideal candidate will have 9+ years of experience working in a Customer Success, Account Management, Client Services, or other similarly customer-centric role.

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