This role can be based in London, Palma de Mallorca, or remote in Europe.
Who are WebBeds?
WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers create amazing travel experiences.
Our products range from a Retail Online platform, Integration Connectivity hub, and distribution APIs to name but a few, and our systems are 100% cloud-hosted, processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading-edge technology through innovative and creative thinking.
WebBeds is a subsidiary of Webjet Limited (ASX: WEB), an ASX 200 listed company operating a global digital travel business.
What makes us stand out?
We are a wholesale global travel organization with 1500+ people speaking 50+ languages in 120+ cities across 50+ countries. We partner with over 430,000 properties in more than 15,000 destinations and work with more than 44,000 travel companies in 139 source markets. Our amazing Technology team focuses on delivering valuable outcomes using innovative tech and creative & lateral thinking.
What will you do on your journey with WebBeds?
WebBeds is the world's fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others.
In this role, the Strategic Account Manager plays a key role in relationship management with key chain partners on a regional and global level. Together with our key chain partners, you will define the targeted actions and strategy to drive incremental business opportunities and increase WebBeds' market share. This position is primarily focused on chains with their head office based in the UK & Ireland.
Key Responsibilities:
• Manage existing key chain strategic partnerships and build a portfolio of new chain strategic partners in Europe to drive chain performance.
• Define targeted actions and design strategy road map to achieve agreed KPIs, drive incremental business opportunities, and increase WebBeds' market share.
• Ensure chain contracts are (re)negotiated within specified deadlines to ensure WebBeds has the best commercial conditions.
• Organize quarterly business reviews and bi-monthly engagements with key contacts of the Chain Partners to discuss results and maintain relationships.
• Drive optimization of chain global product, inventory, and pricing supported by Partner Success, Supplier Optimization, and Contract Managers.
• Partner with Contracting Teams in all regions, encouraging teamwork and commercial performance.
• Work with supplier connectivity and loading teams to onboard new chains and maintain connections.
• Monitor the performance of the chain supplier including production, pricing, and availability.
• Act as the primary liaison with assigned hotel chain partners to develop solutions.
• Support various teams as an escalation point regarding availability and service issues.
• Negotiate exclusive deals and identify marketing opportunities for each chain.
• Attend tradeshows and network opportunities to engage with Chain Partners.
The skills we would love to see in your suitcase:
• Contracting experience in the hotel and/or travel industry.
• Ability to develop and maintain strong connections with hotel chains.
• Educated to degree level or equivalent professional qualification.
• Fluent in English and open to frequent travel.
• Strong negotiation skills, strategic view, and commercial acumen.
• Highly accurate with excellent attention to detail.
• Well-developed written and verbal communication skills.
• Highly developed analytical skills, proficient in Microsoft Office, especially Excel.
• Proactive with the ability to offer solutions to issues.
• Ability to work independently as well as part of a team.
• Minimum 4 years contracting experience in the hotel and/or travel industry.
• Experienced in contracting Chains in Europe.
• Understanding of current contracting landscape.
• Fluent in another European language.
Why choose us as your next destination?
We are proud of our dedicated team of friendly, energetic, and passionate professionals. Our people are key to the success of our business. We offer a dynamic environment with the chance to grow, influence, and impact change.
Find out more about the WebBeds business at www.webbeds.com - #LI-Hybrid
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