The Wencor GroupJob Title: Stores ClerkOverview of Wencor Group: Wencor is a leading provider of differentiated and IP-driven aftermarket solutions for the commercial aerospace industry. The Company, founded over 60 years ago, offers multiple solutions for airlines to maintain their fleets, including Parts Manufacturer Approval (PMA), consumables and expendables distribution, component repair, and used serviceable material parts. Through this comprehensive set of aftermarket solutions and proprietary PMAs and Design Engineering Representative (DERs), Wencor allows its airline customers to reduce maintenance costs and improve aircraft reliability. Wencor serves the commercial aftermarket, and thus its customer demand is tied to the installed base of aircraft and has a stable financial profile as a result. Wencor is headquartered in the Atlanta, Georgia area with additional offices in Utah, Miami, Seattle, California, Alabama, New York, Amsterdam, Singapore, Shanghai, and Istanbul. The Company has approximately $500 million of revenues and strong margins. Wencor is owned by management and Warburg Pincus, a leading private equity firm founded in 1966 and an active investor in the aerospace sector. Warburg's thesis is to continue to support Wencor's growth through organic investments in people, product, and technology, as well as through tuck-in acquisitions.Essential Duties and Responsibilities:Ensures all parts requirements are met per contractual customer requirements.Ensures all parts requirements are met for Wencor.Coordinates parts replenishment for consumables and rotable bank level requirements.Monitors contract delivery requirements to ensure deliveries are met.Ensures compliance with customer & Wencor quality and delivery requirements.Identify potential Quality issues.Performs inbound and outbound Receiving / Shipping Inspection including Customs Clearance.Order entry for customer requested parts.Ensure full understanding of Processes as it relates to program materials.Maintain on-site warehouse in compliance with Wencor procedures.Establishes and Maintains good customer relations and ensures customers receive prompt, world-class service with the existing customer base.Contact customers to follow up, promote products and review missed sales opportunities and provide quote responses.Helps with collections as needed.Order Shipping Materials - Order monthly or bi-monthly shipping supplies and thermal printer supplies.Cycle Count of Inventory.Flexible schedule to meet customer shop requirements.Additional responsibilities as assigned by management.Qualifications:The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be fluent in English and Spanish.Mathematical Skills: Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals.Other Knowledge, Skills, and Abilities: Should be familiar with MS Office (Word, Excel, and PowerPoint). Excellent customer service skills. Ability to manage multiple tasks, prioritize and work in a team environment. Attention to detail and ability to perform under pressure are critical skills.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.Education Requirements: High School Diploma or G.E.D. equivalent required. Computer and/or Keyboarding skills required.Location: Must be able to work on-site at customer's facility in Madrid, Spain.
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