QUALIFICATIONS
Customer Service Skills
Problem-Solving Skills
Communication Skills
Leadership Skills
Knowledge in JDA System
FUNCTIONS AND RESPONSIBILITIES
1. SALES AND PROFITABILITY
Achieves sales versus target
Achieves EBIT and EBITDA versus target
Manages operating expense effectively by implementing cost-effective plans
2. MERCHANDISING AND SHRINKAGE CONTROL
Maintains ideal Shelf Service Level (SSL)
Knowledgeable on product off take particularly on fast moving and best selling merchandise
Ensures that merchandise display guidelines are strictly followed
Ensures that clean and fresh standards are observed in all departments
Maximizes marketing promotions through timely and proper execution
Ensures correct and timely implementation of space rentals
Ensures correct execution of Category Management
Supervises Cycle Count, Semi- Annual, and Annual
Inventory activities to ensure accurate results
Ensures that security measures and control procedures are in place
Ensures that market returns (Return to Vendor - RTV) are within allowable percentage
3. BUSINESS ANALYSIS
Reviews Financial Performance and identifies solution to address business needs
Conducts monthly Departmental Review and implements programs to achieve financial targets
Initiates competitive study to identify opportunities that will help improve sales
4. CUSTOMER SERVICES
Ensures 100% compliance to of all store personnel to Customer Service Standards
Conducts Customer Need Analysis to identify areas for improvement of the store
Handles customer service-related complaints effectively
4. PEOPLE MANAGEMENT
Conducts objective and timely performance evaluation
Promotes personal and professional growth of direct hires through appropriate trainings and workshops to enhance competency
Ensures proper implementation of employee discipline at all times
Ensures 100% compliance to approved policies and procedures
5. REPORTORIAL REQUIREMENTS
Prepares Departmental Sales Analysis
Prepares Annual and Semi-Annual Performance Appraisals
Performs Stock Correction Requests
Ensures application of local permits and licenses not covered by company's Liaison Officer
Recommends community sponsorship activities as part of store's social responsibility
Prepares and approves SAP-related requirements
Prepares and approves CEBMS-related requirements
Job Types: Full-time, Permanent
Benefits:
Health insurance
Pay raise
Promotion to permanent employee
Schedule:
Shift system
Supplemental Pay:
13th month salary
Overtime pay
Education:
Bachelor's (Preferred)
Experience:
Store Manager: 1 year (Preferred)
Retail management: 1 year (Preferred)
Language:
English (Preferred)
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