Stg-948 - Custom Programs Coordinator (Barcelona & Madrid)

Responsible for coordinating Programs, taking leadership and assuming responsibility for ensuring that assigned programs run smoothly and are planned in a timely and consistent manner, serving as the main contact person for program participants.
TasksAssist with planning, delivery and post-delivery program follow-up.Work with the academic director and program director to create the agenda.Coordinate and organize all program logistics.Monitor program budget, expenditure, billing, receipts and forecasts.Resolve participants' issues and respond to inquiries from leads, participants, faculty and visitors over the phone and in person.Education and ExperienceUniversity degree or equivalent preferred, plus experience in an office environment.Strong computer skills. Experience with Microsoft Outlook, Word, Excel, and PowerPoint required.Bilingual (English/Spanish).Key CompetenciesCustomer service skillsWork in a team approachOrganizational skillsProblem solvingWillingness to learnAbility to handle multiple tasks simultaneously, meeting deadlines and anticipating needs; positive service attitude.Proactive with good attitudes (when performing tasks and when interacting with people)Results oriented, highly motivated to achieve objectives, both individually and as part of a teamExcellent interpersonal oral and written communicationSpecial Work Schedule RequirementsSome programs and events might require working overtime which will be compensated (overtime hours will be recovered in other moments of the year).Some travel required.
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