Minimum Qualifications: Bachelor's degree in business, mathematics, economics, engineering or related field.
Experience in program, product or operations management.
History of managing multiple, competing priorities simultaneously.
Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success.
Proven ability to identify, analyze, and solve ambiguous problems with an extreme attention to detail.
A track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
Passion for delivering exceptional customer experiences.
Job Summary: Amazon is looking to hire a Senior Manager to join the EU Delivery Service Partner (DSP) Strategy team.
The role will help develop and execute the DSP strategy for the EU market.
This is a unique opportunity to collaborate across both internal stakeholders and with DSPs to improve the Amazon customer experience.
This role will act as the STL for multiple high-profile projects across the EU DSP business in areas including labor model, product offering, regulation and expansion.
It will partner with stakeholders in both AMZL leadership and the WW DSP product teams to design and deploy a strategy that ensures our DSP program is built to enable the long-term scalability of AMZL.
They will establish relationships across a complex matrixed environment and drive consensus across leadership on the strategic path forward for the program in the EU.
This role is focused on the Think Big, Earn Trust, Dive Deep and Deliver Results leadership principles.
With the ability to navigate ambiguity, use data to define a roadmap, and an interest in product and technology development all being key to success.
Key Job Responsibilities: Act as the STL for multiple high-profile projects across the EU DSP business in areas including labor model, product offering, regulation and expansion - partnering with stakeholders in both AMZL leadership and the WW DSP product teams.
Stay ahead of market developments in the EU delivery space, and use this deep expertise as an input to help craft the EU DSP Strategy specifically considering our operating and labor model, expansion goals and sustainability ambitions.
Partnering with our colleagues in the WW DSP team to help evolve the DSP program and adapt it to the nuances of the EU region.
Track market and regulatory developments in the LM space across the EU, capturing the Risk and Opportunities in both new and existing geographies, helping to influence AMZL's expansion roadmap.
Earn trust across multiple internal Amazon teams (finance, legal, corporate development, operations and tech) to achieve your goals.
About the Team: The EU DSP team partners with entrepreneurial individuals to build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar raising fulfillment of their orders.
We're building a world-class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost-effectively as possible.
Preferred Qualifications: MBA and/or advanced degree in mathematics, economics, or a technical discipline.
Experience in product, programs or operations management within the logistics industry.
Superior verbal and written communications skills.
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