Stuart (DPD Group) is a sustainable last-mile logistics company that connects retailers and e-merchants to a fleet of geolocalised couriers across several countries in Europe.
Our Mission: We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient, and reliable. We are committed to creating a new standard for urban deliveries that meet today's environmental and social challenges while offering a premium delivery experience blending speed, flexibility, and convenience. Our motto: "Make every delivery a moment all of us can truly celebrate!" More than 3000+ leading brands already partner with us across Restaurants, Grocery, Retail & Luxury, eCommerce, and Professional Services to deliver all types of goods at the tap of a button.
Stuart is a highly diverse and inclusive company of 700+ employees with 90+ nationalities working across France, Italy, Poland, Portugal, Spain, and the U.K. It's the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision!
We are looking for a Senior Site Reliability Engineer to join Stuart and help us make our platform more robust, handle failures gracefully, and early detect issues by the means of automation, proper alarming, and chaos engineering. The SRE mission is to make the platform as reliable as possible, thus trying to reduce the number and severity of incidents affecting the platform. To do this, it needs to make sure that we have all the services properly monitored in an efficient manner, that the right thresholds are set for alarms to be meaningful, and that most of the remediation work is automated rather than manual.
Further reliability of the platform is provided by introducing controlled errors in it (chaos engineering principles) and testing different disaster recovery scenarios. SREs are the stewards of reliability and so they provide the technical and documentation instruments for other Engineering teams to build reliable software.
What will I be doing? Help the other engineering teams to build reliable, observable, and performant products.
Drive and help other teams to set SLOs and SLAs and track them via SLIs.
Design the Stuart observability stack, implement it and guide other teams to adopt it.
Contribute to Stuart systems reliability and performance.
Write playbooks for alarms, and then automate them so manual intervention is not required.
Document knowledge and practices in a clear way so other departments can benefit from it.
Collaborate with the Engineering Support team on incident management.
Conduct and lead post-mortem meetings; follow-up on the action items.
Lead the way towards the chaos engineering path.
What do we need from you? 5 years of experience in a similar position (even if with a different title) in an always-up, always-available mission-critical service.
If you come from a Systems or a Software Engineering background, we will like you exactly the same!
Love for automation: you don't want to repeat the same job twice.
Proven record leading complex projects from start to end.
You are the go-to person in your team if there are difficult technical problems to solve.
You have written programs to automate tasks, reducing toil.
You feel comfortable doing low-level Linux and networking debugging.
Very good cloud environments and Kubernetes knowledge (we use AWS & EKS).
Working experience with chaos engineering practices.
You like teaching and passing best practices to others, and writing thorough documentation.
Proactive mindset: if you see something is not working, you start the process to fix it.
Both written and spoken fluency in English.
The stuff you wanna know Family-friendly work-life balance - work from home and flexible hours.
Option to work remotely anywhere in Spain.
Ticket Restaurant by Edenred (€11 daily).
Unlimited access to Udemy for all your learning and development needs.
Stuart Academy with regular workshops, Stu-Classes, and Stu-Talks.
Stuart is putting Mental Health Awareness first! Wellness Allowance (€40 monthly) to use in any gym or sport class.
Private healthcare provided by Sanitas.
Work in an international, dynamic, and passionate environment with a company culture focused on learning and development.
At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company's culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring expertise, own projects, and easily measure their impact.
Stuart is proud to be an equal opportunity employer.
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