Job Description: Automation Architect
Overview: The scope of the SRE Automation Architect is mainly the services and solutions provided by the SRE teams to other GPT teams and the MCP business. The scope may be expanded eventually to cover services provided by other GPT teams or by the MCP business to its clients. Working with the SRE, Product Development, and business teams, identify automation opportunities in the defined scope. Define initiatives to implement those automations. Define priorities for those initiatives, based on cost and benefits of each of them. Automation Architect will also provide Business Cases to evaluate the added value of the initiatives. Identify technologies and tools to implement automation, defining an automation framework applicable to all initiatives. Support SRE and Development teams on developing and implementing automations. Work with business teams on business readiness, communication, and adoption of the new processes. Measure and report on the benefits of the implemented initiatives. Compare results with the expected benefits as defined in the Business Case. Based on this analysis, propose additional improvements to maximize the benefit of each initiative. Maintains a broad knowledge of state-of-the-art technology and tools. May work together with other teams engaged in similar functions.
Qualifications:
Experience/Skills:
Solid understanding of Project management
API-driven integration
Software development
Agile methodologies
Business processes
Ability to interact with individuals at multiple levels of an organization
Strong team player able to work collaboratively with others
Strong communications skills
Ability to analyze and resolve problems through effective customer interface and communication
Ability to prioritize workload, set and achieve goals
Results oriented with strong ability to meet targeted operations or business objectives
Aptitude for creating and managing budgets in addition to forecasting needs based on expected volume
Education and Experience:
Work experience in managing technical solutions in a complex, dynamic and highly technical environment
Proven internal client engagement experience
Proven capability in effectively managing and meeting client expectations
Experience in operating in a highly technical, complex environment
Prior experience in a global organization
College degree or equivalent in education or experience
Fluent in English
Key Interfaces:
MCP Product Development teams
Other MCP SRE teams
Other GETS global or regional teams
GV and Celergo Streamline Client Services teams
GV and Celergo Streamline Implementation teams
Reporting Relationships:
Organization: GPT MCP SRE team
Immediate Manager: Sr Director MCP SRE
Supervision Received: Minimal
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