ABOUT THE ROLE AND OUR TEAM: The highly organized and goal oriented Senior Technical Program Manager (you!) will help drive collaboration for cross-functional project teams and manage detailed plans to ensure efficient and effective delivery. You will follow proven project management methodologies (project plans, RAID logs, communications plans…) that will help the development teams achieve their objectives. You will work closely alongside engineering managers, developers, product managers, designers and other key business partners. In this role, you will report to the Senior Manager of Technical Program Management which is a function within our engineering organization. This is a highly valued team of professionals that support the most critical cross-functional projects for the department. The team has strong interpersonal connections, providing individuals an internal network for knowledge sharing within the job family. RESPONSIBILITIES: Partner with engineers, designers, product managers, data team, and business partners to to plan and execute highly cross functional programsPlan, schedule and ensure execution of project tasks, milestones, and deliverables related to the platform initiativesCreate and maintain project management artifacts including (but not limited to): communication plans, risk logs, decision logs, escalation procedures, project schedules, scope statements, high-level and detailed business requirements, technical specification documentsFully own the project management life cycle: Plan, schedule and ensure execution of project tasks, milestones, and deliverablesFacilitate cross functional meetings and drive alignment on dependencies and manage to the shared objectivesIdentify blockers and risks early, working to resolve or escalate when appropriateProvide transparent, holistic, and consistent communication adapted as needed for stakeholders in multiple disciplines and levels across our global officesProactively identify and implement operational improvements, enhancements, and system customizations that meet business requirementsSUCCESSFUL CANDIDATES HAVE: 5+ years of Project Management experience including: analysis, project management, process management, program management, people management, vendor management, and client managementExperience working with technical teamsExperience successfully managing large scale initiativesJira experience is a plusSmartsheet experience is a plus
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