As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, and ITX Solution Sales.
You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team.
This is a hands-on technical consultant role that focuses on solution delivery and positioning during sales cycles.
What you get to do in this role: Support product sales as a technical and domain expert of a client-facing sales team.Lead discovery workshops to determine customers' challenges and provide product demonstrations to align our solution with customer needs.Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.Guide strategic programs in top accounts, such as customer journey sessions for roadmap and outcome agreement.Provide feedback to product management about product enhancements that can address customer needs and guide additional value.Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.Stay current on competitive analysis and market differentiation.Support marketing events including executive briefings, conferences, user groups, and trade shows. To be successful in this role you have: 5+ years of pre-sales solution consulting or sales engineering experience.Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.Experience working collaboratively with product management, product marketing, partners, and professional services.Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence.Willingness to travel. We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths.
Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Equal Opportunity Employer: ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
Accommodations: We strive to create an accessible and inclusive experience for all candidates.
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
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