Sr. Program Manager, Eu Relay Operations Center

col-wideJob Description:

Bachelor's degree in Engineering, Supply Chain management or other Technical Field
- Continuous Improvement and Lean Methodologies
- Program Management experience
- Proven problem-solving, mathematics and analytical skills using data to drive decisions in a business environment
- Hands on experience in performance and process improvement projects
- Experience across the full project lifecycle - analysis, design and implementation
- Advanced MS Office skills
- Excellent communication and collaborative skills to manage expectations from cross functional team alliance

Job summary

Responsibilities Include:

- Analyze performance data to identify trends and opportunities that translate into business insights for the ROC organization.
- Deep dive the root causes and drive optimization of key metrics for ROC on safety, performance and cost by delivering the projects to improve the functional areas.
- Support operations across multiple sites, ensuring teams execute daily and weekly cadence while also delivering key programs on time.
- Identify and develop the programs to address area of opportunity for improvement within the ROC end to end processes and maintain compliance.
- Spearheading new initiatives that enhance our processes, improve quality and lower costs for our customer.
- Building strong partnership with business leaders to identify impact of new business initiatives and successfully integrate and deploy them across the region.
- Analyzing and solving business barriers with a focus on understanding root cause.
- Writing documents for leadership reviews and providing visibility on program status.

This role is available for other locations in EU.
- MBA or Master's degree
- Knowledge of Six Sigma tools and Lean techniques
- Basic knowledge of SQL, Visual Basic, Tableau or other data analysis tools