Job Summary: Are you passionate about languages and cultures?
Are you motivated to have a direct impact on customers around the world?
Do you have a tech background and love finding creative solutions to challenging problems?
Amazon's Translation Services team is responsible for building the tools and features that support the localization and translation needs of all Amazon businesses.
We partner with content owners to translate and deliver content for customers around the world, and we are obsessed with providing the highest quality content in each language we support.
We are looking for a Senior Product Manager - Technical to create the vision, strategy, and roadmap that will continually improve and scale our services and deliver the best experience for our customers in their preferred language.
If you are passionate about building equitable experiences for worldwide customers and are undaunted by large scope, let's talk.
Key Job Responsibilities: Own the strategy and execution of one of the product charters within the Translation Services space.Partner with stakeholders across the business -- content owners, localization program managers, and translators -- to understand their biggest problems and opportunities.Build a backlog of features to address those problems.Work closely with one or more software development teams to define and build those features.Measure the features' ability to successfully meet your stakeholders' needs.Deliver documentation of your product's vision, assessment of entitlement and ROI for your product roadmap, feature requirements, and user stories.Set up and analyze experimentation. Minimum Requirements: 5+ years of Product Management experience, working with tech teams to launch and improve large-scale, technically complex, customer-facing products.Experience contributing to engineering discussions around technology decisions and strategy related to a product.Experience in technical product management, program management or engineering.Experience owning feature delivery and tradeoffs of a product.Experience owning roadmap strategy and definition.Experience with end to end product delivery.Exceptional written and verbal communication to VP-level audience.Ability to stay connected to the customer experience, metrics, and technical details of the systems your team owns.Ability to earn trust with stakeholders across a large organization and influence without authority.Can clearly identify customer experience-driven input and output metrics to guide your product roadmap.Experience in localization industry, Computer Assisted Translations, and/or Machine Translations.Experience in working closely with multiple tech teams and leading through others. A Day in the Life: There may not be a typical day.
One day you may be leading a visioning workshop or presenting to a VP leader, and the next day conducting a deep dive into a customer anecdote or collaborating with your software development and UX Design partners to build a feature.
But what is consistent is always having your charter's goals and progress top of mind, driving clarity, meeting with key stakeholders to ensure alignment, and looking around corners to anticipate problems that may affect individual or team outcomes.
About the Team: The team consists of Sr.
Product Managers, UX Designers, and Technical Writers in locations across the US and Europe.
The central team supports all the Translation Services product needs, in order to increase speed, quality and improve cost of translation.
We build state-of-the-art tech-based products (CAT, Machine Translation, Translation Memories and Term Base technology) to streamline productivity and ensure consistent quality.
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