.At Preply, we are unlocking human potential through learning. We believe learning with a great tutor is life-changing. That's why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global community of learners motivated. So far, over 32,000 tutors have given more than 15 million lessons to learners from over 175 countries. Meet the team! At Preply, we've built our reputation by excelling in the B2C market, and now we're revolutionizing corporate learning with our Business solution. Our platform empowers companies to upskill their employees in languages, equipping them with the confidence and communication skills needed to excel. Industry leaders such as ByteDance, Delivery Hero, and McKinsey & Co have already experienced the transformative impact of our solutions, unlocking their employees' potential and driving better customer outcomes and increased revenues. Scaling Preply Business is a top priority, and you will be at the forefront of this exciting journey. As a Sr. Manager of Revenue Operations & Tooling you will be pivotal in enhancing Preply's B2B toolstack, centered around Salesforce, to empower our teams to reach peak performance. Reporting to the Sr. Director of Growth, this role will oversee a team focused on CRM and Go-To-Market tools, optimizing sales efficiency, ensuring data integrity, and leveraging AI to keep Preply on the cutting edge of market innovation. What you'll be doing: Optimize Sales Efficiency & Outbounding – Drive pre-sales and sales efficiency through efficient outbound toolstack, ensuring targeted lists and optimized workflows that maximize engagement and conversion. Pipeline Visibility & Forecast Accuracy – Maintain and improve clear, real-time pipeline views in Salesforce, enabling managers to forecast accurately and prioritize effectively. Enhance Communication & Coaching Tools – Ensure seamless, effective tools within Salesforce for email, follow-up, calling, and real-time coaching, collecting insights to support Sales, Product, and Marketing strategies. Integrate AI & Market Innovation – Lead integration of AI tools that enhance efficiency and personalize outreach, ensuring Preply stays ahead of market trends to drive team productivity. Customer Sentiment & Retention Insights – Capture and analyze customer sentiment through multiple data sources to guide effective client management and enhance retention. Tooling Budget & Vendor Management – Manage tooling budget and vendor relationships, ensuring all tools deliver strong ROI and align with Preply's growth goals. Data Quality & Consistency – Champion data integrity across Salesforce and connected systems, implementing automation to reduce manual tasks and ensure accurate insights for customer-facing teams and senior management