The Role The Sr. IT System Administrator contributes to the overall employee experience in the company by supporting end-users and managing the infrastructure that supports the different teams in their day-to-day jobs. The IT Administrator is a key role in the success of launching our remote sites all over the Philippines. The successful candidate for this role is someone who proactively seeks out potential problems and plans a solution ahead through automation, scripting, process, and the use of Dev-Ops principles and techniques. Responsibilities: Provides IT desktop support to all employees based in the Philippines Manages all the domains (configurations, renewals, SSLs) and Office 365 administration Owns the IT component of the on-boarding and off-boarding process Manages the inventory, ordering and maintenance of all computers/workstations in the Philippines Handles local technology administration, including working with local vendors, contactors, and service providers. Assists with enforcement of IT policies and security auditing Provides support on some application portals/platforms from time to time Requirements: At least 2-year degree in a technical field or equivalent experience. 5 years additional experience in a dynamic IT systems administration/helpdesk environment or providing hands-on support to 100 end users. In-depth knowledge of Windows operating systems, Office 365 Administration, Domain management Experience installing/troubleshooting PC/server hardware components. Basic understanding of LAN/WAN networking and TCP/IP Ability to hear and understand end-user inquiries and instructions from various leaders, in person, in writing, and in calls Ability to read, write, and verbally communicate in English at a proficient level Excellent motivation, dependability, accountability, and punctuality Willing to work onsite in Taguig 5x a week; any shift