The House of Mercier is excited to offer an incredible opportunity for Spanish Speaking professionals seeking to start a new chapter in Greece.
We are looking for dynamic individuals to join our team, and we provide a fully paid relocation package to ensure a smooth transition.
As part of our esteemed brand, you will be involved in delivering exceptional customer service, representing our luxury product lines to a diverse clientele.
If you are fluent in Spanish, ready for an adventure, and passionate about the luxury market, we encourage you to apply!
Key Responsibilities: Deliver outstanding customer service to our Spanish-speaking clients through various communication channels.
Assist customers with inquiries, providing expert guidance on our luxury offerings and ensuring a personalized shopping experience.
Effectively handle customer complaints and resolve issues to ensure satisfaction and retention.
Maintain accurate records of customer interactions and transactions.
Stay informed about product features and trends to provide valuable insights to customers.
Collaborate with team members to meet sales targets and enhance customer service quality.
Provide feedback to management regarding customer preferences and experiences to continuously improve service delivery.
Requirements Fluency in Spanish (written and spoken) is essential; proficiency in English is preferred.
Experience in customer service or retail, particularly in the luxury sector, is a plus.
Exceptional communication skills and a strong dedication to customer satisfaction.
Ability to manage multiple inquiries and resolve issues efficiently in a fast-paced environment.
Familiarity with customer relationship management (CRM) systems is beneficial.
Strong organizational skills and attention to detail.
A passion for luxury brands and a desire to connect with customers from diverse backgrounds.