Description: If you love helping people and enjoy making them feel special, this might be just what you are looking for. This role would be suitable for those interested in going the extra mile for the customer. The brand you will work for is a well-known hot beverage company with products on a global level. You have probably enjoyed at least one of them.
Your role: You may handle short translations, review the webpage to find any errors, and improve templates to answer clients. You will help customers with their online orders and ensure they have an excellent customer service experience.
Hours and Benefits:Full-time positionMonday to Thursday 09:00 - 18:00, Friday (rotative) 09:00 - 17:00 or 10:00 - 18:00Long-term contractSalary: 16.732,21 euros/year gross plus up to 1.500 euros/year gross in bonusTenure bonus after 6 and 12 monthsRelocation package providedOngoing trainingFree fruit and coffee/teaAnnual summer and Christmas eventsA large variety of company discounts with our partnersFree activitiesFriends referral bonuses starting at 300 eurosPossibility to grow within the companyStart date: ImmediateHolidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)Requirements:Native level speaker of SpanishHigh level of English and RomanianYou enjoy working both on an individual level and in teamsYou love helping people and enjoy making them feel specialYou are a great problem solverYou can handle stressful situationsYou are a fast learnerYou have basic technical skills and knowledgeYou have excellent communication skills and are people-orientedIf you enjoy hot drinks, it is a plusThe period of holiday entitlement is fixed by mutual agreement between the company and the employee.RRQ22-007047-1-SPAIN
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