Are you looking for an exciting opportunity to be a leader within a highly successful global payroll services business?
Are you an innovative and experienced Spanish Payroll Associate?
Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community?
iiPay is an award-winning, high-growth, innovative company based in the US, Mexico, Europe, and Singapore recognized for delivering an outstanding customer experience and service levels.
Our payroll managed service is underpinned by our market-leading global payroll management system delivering a unique client experience and value-added services.
iiPay has a unique opportunity for a highly experienced and motivated Spanish Payroll Associate who wants to work closely with a large number of clients on a day-to-day basis in order to professionally deliver a quality payroll service to help drive to our goal of 'Paying the Planet'.
Role Overview Our highly motivated and engaged team members are at the heart of our success!
This role requires working closely with several clients daily in order to professionally deliver a quality payroll service; from receipt of the payroll instructions to working with a number of in-country third-parties to produce final payroll reports.
The candidate will need to recruit their analytical skills to review and validate data prior to employing strong communication skills to interact with the client in order to gain payroll approval.
Requirements: The successful candidate requires a minimum of 4 years of Spanish payroll experience and the ability to demonstrate a proven track record in the following areas: Payroll delivery and service level management: Delivering accurate and compliant in-house payroll processing for a group of assigned clients and payrolls, coordinating the client's requirements and managing the process with our trusted in-country payroll network.
Scheduling and time management: Managing and delivering client payrolls against the agreed schedule – communicating directly with clients and ICPs in order to meet or exceed the client deadlines.
Escalating issues within client and iiPay to meet and exceed the agreed service level agreement.
Operational excellence: The successful candidate will have a relentless focus on maintaining a high customer satisfaction rating.
Individually, and as a team member, strive to improve the systems, processes and payroll delivery environment to maximize the efficiency and accuracy of our client contracts.
Communication: Managing and maintaining clear and informative communications to clients, our partners, and internally to the wider team and our Client Service Managers.
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