Spanish Customer Support Agent - Lisbon, Portugal [Ren-279]

Are you a Spanish speaker looking for a new and amazing opportunity in Lisbon, Portugal?
Would you like to join one of the top BPO companies in Lisbon?
Our client is a global leader and one of the biggest companies in Portugal.
Over the last years, they have been recognized as one of the best companies to work for in Portugal by the Great Place to Work Institute and by Exame Magazine.
As a Customer Support Agent, you will represent a worldwide brand, providing the best quality service to customers.
Your main responsibilities will be:
Establish great customer relationships, providing the best experience;Troubleshoot through the use of open questions, support documents, and system training;Help customers with common questions through recommendations and solutions.Requirements: Native Spanish Speaker;B2 level in English;Availability to work in rotating shifts;Having any kind of previous experience in contacting with clients;Excellent communication and interpersonal skills and team spirit;Good computer skills;Good time management skills;Team spirit and flexibility.Benefits: Relocation package for those who are living abroad (inside the European Union);Excellent work opportunity in a dynamic leading multinational company;Stable work and career progression;Health Insurance since day one in the company;Investment in training and personal development;Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;Free company events and activities.Tipo de puesto: Jornada completa
Horario: Turno de 8 horas
Posibilidad de trasladarse/mudarse: Madrid, Madrid provincia: Desplazarse al trabajo sin problemas o planificar mudarse antes de comenzar a trabajar (Deseable)

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