Spanish Customer Service Representative In Lisbon (Relocation + Accommodation)

Join a top-tier global company specializing in customer experience management. Known for its innovative and customer-centric approach, this multinational organization operates in many countries and offers support in numerous languages. It collaborates with leading brands in technology, business, and video streaming, aiming to elevate their customer service standards.Project Overview:Work on engaging projects that encompass the latest technology, business solutions, and well-known video streaming platforms. You will have the opportunity to interact with industry leaders, gaining valuable experience and helping to enhance their customer support services.Main Responsibilities:Interact with customers via phone, email, and chat, providing exceptional service.Address customer inquiries, resolve issues, and offer effective solutions.Provide information about products, offer technical support, and manage customer accounts.Collaborate with team members to meet performance goals and ensure customer satisfaction.Stay updated on project-specific knowledge and industry trends to provide accurate and current information to customers.Requirements:Native Spanish speaker with excellent communication skills.Proficiency in English at a C1 level.Possession of a residence card for Portugal or EU citizenship.Willingness to relocate to Lisbon.Availability to start immediately.Benefits:Meal allowance.Comprehensive health insurance.Relocation support.Airport pick-up service.Accommodation assistance (private room).
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