Sobre nosotros: The Beauty Concept at Mandarin Oriental Ritz, Madrid. Whether you're looking to work out, unwind or balance your mind, body and spirit, the Fitness & Wellness facilities at Mandarin Oriental Ritz, Madrid can help you on your journey.
Qué buscamos: A Spa Therapist is responsible for providing professional wellness therapies, beauty treatments and massage treatments to our clients according to LQA standards and TBC protocols.
She/he is also responsible for taking reservations if necessary and strives to enhance the guest experience in order to continually improve the performance of the TBC SPA at Mandarin Ritz Oriental.
Tus tareas:To create the first positive impression to the guests by greeting them in a warm welcoming manner by name.Provide SPA tours to cabin and other facilities.To assess the persons requirements before attempting (or suggesting) any specific therapies.Carries out the beauty treatments and massages offered by the Spa in accordance with the TBC's treatment standards and protocols.Delivering the highest standard of treatments according LQA standards.Up-selling SPA Treatments and products where possible.Responsible for achieving retail sales targets as set by the Spa Manager.Encourage clients to return to the spa by recommending an ongoing treatment programme and cross selling the other Beauty Centers.Attend all scheduled meetings, classes and training sessions.Ensure spa rooms are kept clean and tidy according to spa checklist and health and safety standards.Be in charge of stock management (inventories, orders, etc.).Carrying out basic Spa reception duties if required (answer calls, bookings, if necessary).REQUERED SKILLS/ABILITIES:Excellent personal grooming and presentation skills.Must possess outstanding customer service, organizational, interpersonal, and administrative skills, excellent attention to detail and the ability to multi-task.Flexibility in regards to scheduling. Must have availability to work Saturdays and Sundays, holidays, and morning shifts.Fluency in English is compulsory whereas other international language skills shall be advantageous.EDUCATION & RESPONSIBILITIES:Licensed in massage therapy and cosmetology or aesthetics.Must possess the skill required to perform various types of massage: Sports, Deep Tissue, Hot Stone, Aromatherapy, Osteopathy - required.Minimum 2 years' relevant experience at luxury hotels or spas.Rango salarial:¿Quiénes somos? Centros de belleza The Beauty Concept. Contamos con un área de tratamientos faciales y corporales con la última tecnología, un equipo de expertos profesionales en medicina estética y tienda online de alta cosmética con entrega en menos de 24 horas. Siempre trabajamos con un diagnóstico personalizado porque ninguna piel es igual a otra. Recientemente hemos inaugurado nuestro spa en el hotel Mandarin Oriental Ritz, Madrid.
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