We are hiring! Spa Therapist Job Title: Spa Therapist Reports to: Spa Manager Responsible for: Developing an excellent service to clients/ guests The Spa Therapist's responsibilities include greeting all guests, providing information about spa services and products, performing a variety of spa treatments, ensuring the highest standards of service, maintaining a clean and organized work area, recommending appropriate treatments based on client needsand follow-up appointments in the computer system. Additionally, the therapist is responsible for charging clients for services performed and promoting spa products to enhance the guest experience Job Requirements: - Minimum of 1 year of experience as a: Spa Therapist Therapists – NVQ level 2, 3, CIDESCO, CIBTAC, ITEC – OND or HND, VTCT, City&Guilds Hotel environment or Spa Diploma in Beauty and Spa Therapy is preferred - Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Must be detail-oriented and have ability to multi-task Ability to be efficient and productive in a luxury, fast-paced environment Must have enthusiasm and possess excellent customer service skills Enjoy working with people and possess a friendly and outgoing personality Excellent communication, listening and computer skills Must be a team player Must have weekend availability Key tasks as follows: Guest/Operation Perform all treatments at an exceptional standard, as per Ashiana Wellness protocols and standards taught in training, whilst tailoring to the client's specific needs To ensure the beauty treatments provided, meet the needs of the client Allocating all rooms daily, in liaison with housekeeping and sometimes also with maintenance Ability to lead and motivate a team of Therapists to deliver outstanding client care and treatment standards Acknowledge and greet everyone who enters and leaves the spa Experience at supervisory level within a five star hotel spa environment Previous experience of overseeing a stock control process Excellent personal grooming and presentation skills Recognised beauty therapy/massage qualification with previous experience in a 5* spa environment Perform a variety of high end facials, massages, body treatments Also be able to offer Holistic Treatments such as Reiki, Reflexology, Energy Healing Maintain complete confidentiality in all guest matters in accordance with company policy Must be able to work without constant direct supervision and remain at assigned post for extended periods of time Communicate to management any and all occurrences involving staff or guests in the spa that require attention Skills such as Breathwork, Sound Healing an advantage People & Development Ensure adequate stock of supplies and equipment; inform management when stock is low Develop a culture of excellence within the team Regularly attend, participate in and support training and staff meetings for the spa Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available Maintain eye contact when addressing external and internal guests; develop professional and personalized relationship with regular guests Ability to perform the duties of the Retail Consultant as needed Handle guests' questions and concerns promptly, professionally and courteously Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Full time. 8 hours working (without split shift). Two days off/week - Incentives (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Benefits from relationships with third parties - Training and professional development plan Tipo de puesto: Jornada completa Sueldo: 1.700,00€-2.000,00€ al mes Beneficios: Comidas en la empresa Programa de formación Seguro médico privado Horario: Disponibilidad fin de semana Turno de 8 horas Tipos de compensaciones complementarias: Bonus por objetivos Horas extras Plan de comisiones Plus nocturnidad Preguntas para la solicitud: ¿Dispones de vivienda por la zona de Marbella o alrededores? Idioma: Español (Obligatorio) Inglés (Obligatorio) Licencia/Certificación: spa therapist (Obligatorio) Ubicación del trabajo: Empleo presencial Fecha límite para enviar la solicitud: 30/06/2024 #J-18808-Ljbffr
