Spa Supervisor

Company DescriptionMinor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 536 hotels in operation.
Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travelers, serving new passions as well as personal needs.
Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott, and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.Job DescriptionYou will assist in the oversight of the daily operations of the spa, and ensure guest expectations are exceeded and satisfaction is maximised.
Your duties will include, but are not limited to preparing the team member schedule, handling personnel issues, and ensuring that the working environment is both professional and comfortable for all team members.
You will need to exercise creativity in designing special offers, upselling treatments, and retail items in the spa.
Additionally, you will be required to support team members in the reception area when needed.QualificationsBachelor's degree in any related fieldMinimum of 3 years experience in the hospitality industryGood computer & presentation skillsAdvanced English language ability and knowledge of other languages would be an advantageExcellent customer service and leadership skillsSeniority level AssociateEmployment type Full-timeJob function OtherIndustries Hospitality#J-18808-Ljbffr