(Sp-134) - Regional Delivery Experience Manager South- West - Pd126

Number 1 in Europe! zooplus AG is Europe's leading online retailer of pet supplies. With over 6.8 million active customers in more than 30 European countries and 1.342 billion Euro revenue in 2018, zooplus is comfortably the market leader in the online segment. At zooplus, we believe e-commerce to be the sales model of today and for the future. E-commerce has become one of the fastest developing areas of business. Modern logistics centers and the use of personalization mean that online sales can be handled with increasing efficiency.
Our employees are the key to our success! The zooplus team currently consists of 775 interdisciplinary specialists and managers from more than 50 countries who work at 13 international sites in the Sales & Marketing, IT, Operations, and Administration departments. We are looking for individuals who can develop our business and help create a positive corporate culture by demonstrating versatile professional and methodological expertise, as well as a passion for performance, analysis, and a solution-based approach.
This includes dealing with rapid changes, intensive networking, and an in-depth understanding of technology, the digital market, and the business model's value-added chain.
Position OverviewAs Regional Delivery Experience Manager for Cluster South-West, which includes Spain, Portugal, Italy, The Netherlands, and the UK, you will be part of an international role with high expectations from and exposure to senior management within Operations as well as the whole organization.
Key ResponsibilitiesRepresent the Head of Delivery Experience towards your team members.Lead strategic projects jointly with your team.Set the agenda and balance resource allocation for an array of projects within your team.Manage day-to-day employee administration (sick leave, travel approvals, etc.).
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