Company DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.Job DescriptionConsistently offer professional, friendly and proactive guest service while supporting fellow colleaguesEnsure the consistency in the preparation of all food items for a la carte and or buffet menus according to hotel recipes and standardsConduct daily shift briefings to kitchen colleaguesEnsure all kitchen colleagues are aware of standards & expectationsLiaise daily with Outlet Managers to keep open lines of communication regarding guest feedbackMaintain and enhance the food products through creative menu development and presentationHave full knowledge of all menu items, daily features and promotionsActively interact with guests at tablesBalance operational, administrative and Colleague needsEnsure proper staffing and scheduling in accordance to productivity guidelinesEnsure the cleanliness and maintenance of all work areas, utensils, and equipmentFollow kitchen policies, procedures and service standardsFollow all safety and sanitation policies when handling food and beverageOther duties as assignedQualificationsPrevious leadership experience in the culinary field requiredDiploma Certification in a Culinary discipline is an assetComputer literate in Microsoft Window applications is an assetStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAdequate knowledge and creativity in the chosen cuisineAdditional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
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