Ryanair Holdings plc, Europe's largest airline group, is the parent company of Buzz, Lauda, Malta Air & Ryanair DAC. Carrying over 149 million guests per annum on more than 2,400 daily flights from 79 bases, the group connects over 200 destinations in 40 countries on a fleet of over 470 aircraft, with a further 210 Boeing 737's on order. Ryanair has a team of over 19,000 highly skilled aviation professionals delivering Europe's No.1 on-time performance and an industry-leading 34-year safety record. Ryanair is Europe's greenest and cleanest airline group, allowing customers switching to fly Ryanair to reduce their CO2 emissions by up to 50% compared to the other Big 4 EU major airlines.AZUL HANDLING, in co-operation with our partner airline RYANAIR, is currently looking for an IT SUPPORT TECHNICIAN on a full-time permanent basis to join our Head Office team in Seville, Spain.Azul Cultural Identity: The Azul Way!Azul has a vision: "To be the leading handling company in Spain!" Our mission is to become a referent in our market, ensuring we provide our customers the highest safety standards and the best customer experience in the industry, with the ongoing development of our people as the cornerstone of our success. Through our 5 strategic pillars (People, Excellence, Integrity, Innovation, Eco), we ensure the Azul cultural identity is applied and embraced in all aspects of our business.THE ROLEIf you are hired, you'll support in IT issues by developing tools, monitoring, and maintaining the computer systems and networks for all our airports and in our Headquarters! This person will offer support to plan, install, and configure complete IT systems (e.g., hardware, software, internet, etc.), diagnose hardware and software faults, and solve technical and applications problems in each airport and in our Headquarters.Duties & Responsibilities:Setting of all IT designs throughout the Company, including the responsibility to directly manage the supply, purchase, and installation of all necessary infrastructure and systems at all airports and offices throughout Spain.The selected candidate will be primarily responsible for carrying out the necessary telecommunications installations, including the installation of cable channeling, network and data cabling, fibre optics, and connection of different types of hardware, software, cables, and connectors in new and existing airports.Ongoing monitoring and maintaining computer systems and networks, evaluating new technology needs for all departments and resource optimization.Helpdesk tasks of remote technical assistance to employees with daily tasks (e.g., setting up new users' accounts and profiles, dealing with password issues, printer connections, etc.).Manage business relationships and contracts with telephone, IT, and network companies.Requirements:Bachelor's degree in Computer Science, Telecommunications Engineering, or related field.Fluent in Spanish and English.1 year of demonstrated experience in a company's IT department in a fast-paced environment.Experience performing various tasks beyond answering the call center and help desk.Work experience in different domains (business, data, applications, and technology).Experience in IT installations (hardware and software), structured cabling, and certifications.Ability to solve problems quickly.Ability to prioritize and work on multiple tasks/projects simultaneously.Excellent communication skills.Ability to work independently, requiring minimal supervision.Flexibility to travel, sometimes at short notice.Valid driver's license (B).Willingness to support unexpected situations in operations (sometimes weekends and holidays).Residence in Seville is required.Benefits:Position available immediately.Permanent full-time contract.Salary commensurate with experience.Working in a young, responsible department and in a multinational environment.Benefits package with fantastic discounts on many brands.Recognition program.Diversity, Equality, and InclusionAzul Handling is committed to equal opportunities. All candidates will be considered without distinction of race, color, gender, age, origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, or different abilities. Azul Handling is also committed to providing reasonable accommodations to candidates with physical or mental abilities that may require them.If you think you need any reasonable accommodation at any time during the hiring process, you can indicate it in the "Cover Letter" box when applying for this vacancy. Azul Handling will treat the data you provide in this regard with total confidentiality, and only for the aforementioned purpose.
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