WHAT YOU'LL DO
Your role is to strengthen BCG's capabilities in client relationships, sales operations, Proposal Excellence, CCO agenda, GTM and account management. You will do this through strategic thinking, developing new offerings (tools, programs, processes) and scaling them in the organisation. You are a strong strategic thought-partner, change expert, a tested team leader, and experienced program manager.
You will offer strategic thought partnership and execution in the following areas:
Relationship Excellence
Role of the CCO
Account management
Proposal Excellence
Commercial Learning & Development for the Consulting Team
Special projects
BAU activities
You will do this while collaborating with senior stakeholders in Regional/System and Practice Area leadership, regional Client Teams, People Team, L&D, Finance, and Marketing. Day-to-day activities will be spread primarily across the following areas:
Support in strategic agenda setting
Be valued thought partner to leadership team to set the overall strategic agenda
Help orchestrate and drive senior stakeholder engagement with global and regional leadership within and outside the Client Team
Agenda execution and change management
Capture and develop offerings (thought leadership, tools, processes, programs, communication) across regions and account teams
Work with key BCG functions (e.g., People Team), Practice Areas and Client Team regional directors/managers to get their input and provide support to execute the agenda
Help support the change agenda and execution of initiatives within local systems, regions and PAs, Chief of Staff team
Monitor and track progress
YOU'RE GOOD AT
Core (BCG) consulting skill set, incl. hypothesis-driven thinking, problem solving, quantitative analysis, financial modelling, storyboarding, etc.
Strong conceptual skills and the ability to package complex topics
Proven success in managing change in a global, complex, matrix organization
Proven ability to be credible thought partner with BCG Managing Directors & Partners
Understanding of the BCG partnership and BCG's business
Proven ability to collaborate with teams virtually
Ability to build relationships and influence at senior levels of the organisation; credible and mature
Excellent verbal communication and listening skills
Self-starter and ability to work independently and in teams; displays consideration and respect for others and puts team success ahead of personal opinion
Ability to juggle multiple projects, deadlines and competing priorities
Persistent in reaching key objectives, but tactful, patient and flexible to make progress
Ability to perform successfully in a fast-paced, global, intellectually intense, service-oriented environment
YOU BRING (EXPERIENCE & QUALIFICATIONS)
MBA and bachelor's degree or equivalent in business or engineering field
Minimum 6+ years' experience with a strong preference for most of this in consulting; BCG consulting experience strongly preferred
Proven project and program management experience
Strong skills in Windows Office (in particular, PowerPoint and Excel)
Fluent in English (both written and verbal)
YOU'LL WORK WITH
The Client Team is organised as a matrix driving innovations and change across all regions and practice areas. Innovation and orchestration occur at the global level with further innovation, customization and execution delivered by the regions. The Chief Client Officer is embedded in BCG's Executive & Operating Committees.
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