.Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about.
Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good.
We're also one of the first B Corporations in Canada, meaning we're as committed to purpose as we are to profits.
We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!As an Analyst, Disbursement Operations, you will lead process improvements, design innovative automation solutions, and enhance scalability to support global money movement.
Your expertise in financial controls and cross-border regulations will help identify cost-saving opportunities, streamline workflows, and establish reliable monitoring systems to ensure smooth operations.Collaborating across teams and with external partners, you'll address complex disbursement challenges, conduct process analysis, update documentation, and provide clear requirements for technical teams.
Your adaptability, organizational skills, and commitment to fostering an inclusive, high-performing environment will set you up for success in this dynamic role.What you'll do:Analyze complex platform and financial transaction data to identify cost-saving opportunities and optimize processes, collaborating with stakeholders to implement solutionsConduct process analysis, document processes, and update procedures to ensure efficiency and clarity for the Disbursement teamDevelop documentation and training materials for new processes or applicationsCommunicate key issues to technical teams and management, contributing to effective resolutionsBuild analytics and provide actionable insights using disbursement metricsPartner with Operations leadership to define requirements, project scope, and timelinesProactively identify emerging trends, conduct root-cause analyses, and implement resolutionsLead and execute complex projects focused on process optimization, onboarding new partners, and introducing new product offeringsProvide subject matter expertise to engineering and product teams throughout project lifecycles, including conducting UAT and providing final sign-offRespond to complex internal and external inquiries related to cross-border disbursementsDeliver regular and ad-hoc reporting on metrics, investigations, and other operational needsWhat you'll bring:Education: Bachelor's degree or equivalent experienceProblem-Solving: Proven ability to analyze diverse situations and data to recommend actionable solutionsTechnical Skills: Advanced experience with data visualization or BI tools (e.G