What will you contribute?Act as the main point of communication between client-side teams (sales directors, business developers, country managers, etc.) and internal Mirai teams (operations, administration, BI, web, etc.), ensuring smooth and efficient interaction.Oversee client registration and onboarding processes with support from the operations team.Advise clients on business rules, fee structures, tool capabilities, and their application within the system.Analyze channels to identify opportunities for growth and assist clients in increasing their sales.Collaborate in the development of both internal and client-facing knowledge bases, as well as templates and documentation.Assist in the implementation of process improvements using tools like Jira and BI.Participate in client meetings as a B2B expert, offering insights and advice to potential clients.Provide input on product improvements and remain attentive to customer feedback to help enhance the tool.What are we looking for?- Someone eager to learn a new business model and work with a powerful platform, approaching challenges with enthusiasm.- A decisive individual with the ability to work autonomously, take initiative, and exhibit curiosity.Key Qualifications:Deep knowledge of processes related to reservations, revenue, hotel reception, reservation centers, hotel chains, travel agencies, bed banks, or tour operations.Experience working with hotel sales or contracting teams, preferably with knowledge of hotel contracts.Strong understanding of both online and offline distribution, ideally within AAVV and/or companies.Analytical mindset and a strong ability to adapt to new tools and environments (extranets, platforms, etc.).Excellent communication skills, both oral and written, adaptable to any type of interlocutor.Experience working with Channel Managers and hotel rate structures.Above all, a high level of **motivation** and **enthusiasm**.What do we offer?A stable position in a growing project where you can make a direct impact and contribute to future success.Flexible schedule with a hybrid work model.REAL family-work balance with a remote work policy and flexible hours, supported long before the pandemic.A close-knit, empathetic work environment where employees and clients are treated with care and respect.Open-plan offices in a central location with everything you need to enjoy your workday.A philosophy of work to live, not the other way around.Young but experienced team.Participation in strategic projects.Salary compensation based on experience and value.We are excited to have you on board!#J-18808-Ljbffr