Software Development Engineer, IT Product and DevelopmentJob ID: 2828746 | Amazon.com Services LLC - A57
Come join us in building platforms and services used to tackle ever-evolving technical issues faced by Amazonians worldwide. We are looking for passionate and talented Software Engineers like yourself who will help us solve complex business problems and build highly available solutions.
Key job responsibilities Identify customer needs, potential solutions, and drive alignment and delivery on technical execution across disciplines and close partner teams.Maintain and increase reliability and availability of existing global products and services.Influence technical direction and engineering best practices within the team. A day in the life
Our goal is to root cause and address issues that affect Amazon productivity. Working backwards from this goal, we build our products and services to effectively respond to Amazon employee issues directly while providing the necessary data and mechanisms necessary to close the loop on resolving the issue at the root.
To do this, we work closely across disciplines with product, data teams, and close partner orgs such as IT Support and Enterprise Engineering.
About the team
By the time an Amazon employee reaches our Customer Relationship Management (CRM) platform, it means they have exhausted all other options to resolve their issues. Our products and services are then tasked with effectively identifying and resolving their issues so they can return to productivity.
Believing that "prevention is better than a cure" we bring that data back to earlier in the problem resolution process with a goal of preventing the problem from happening in the first place.
We collaborate closely within our team to creatively solve such problems, as well as with partners and stakeholders to implement meaningful solutions.BASIC QUALIFICATIONS3+ years of non-internship professional software development experience2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experienceExperience programming with at least one software programming languagePREFERRED QUALIFICATIONS3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceBachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Posted: November 29, 2024 (Updated about 4 hours ago)
#J-18808-Ljbffr