.Software Development Engineer, Amazon Connect (AWS)Job ID: 2793689 | Amazon Development Center U.S., Inc.As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions.Are you inspired to work with a team that launches products with direct and massive impact on Amazon's customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. This technology transforms the way customers interact with businesses and how agents service them.We are looking for passionate and talented Software Development Engineers to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.Key job responsibilitiesAs a developer on our team, you'll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.A day in the lifeThis team is a great fit for you if:You enjoy working with a fun team that prides itself on a great work environment.You are sensitive to customer needs and interested in working on a service that will be used by millions of customers.You'd like to be directly responsible for solving real customer problems.You are a passionate learner and are motivated to take on new challenges.You want to have fun while solving complex problems.BASIC QUALIFICATIONS3+ years of non-internship professional software development experience.2+ years of non-internship design or architecture of new and existing systems experience.Experience programming with at least one software programming language.PREFERRED QUALIFICATIONS3+ years of full software development life cycle experience.Bachelor's degree in computer science or equivalent, or 3+ years of building complex software systems experience.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status