Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Position Overview: The IT License Management Process Lead is responsible for overseeing and managing the organization's IT software license processes, ensuring compliance with software agreements, optimizing software utilization, and minimizing licensing costs. The role includes establishing and improving software license management processes, maintaining accurate records, and collaborating with customer to meet organizational goals. Key Responsibilities License Management Strategy: Support the development of customer organization's IT software license management strategy Establish policies, processes, and governance for managing software assets and licenses. Ensure alignment of license management processes with industry best practices and compliance regulations. Compliance & Audit: Ensure the organization is compliant with software licensing terms and conditions Coordinate internal and external software license audits. Identify compliance risks and take proactive measures to mitigate potential licensing issues. Software License Optimization : Analyze software usage and license entitlements to optimize licensing costs. Work with with the customer to ensure cost-effective software licensing agreements. Identify opportunities to improve utilization of software licenses and recommend appropriate actions. Process Improvement: Continuously evaluate and enhance the software license management process. Implement automation tools and solutions to improve tracking, reporting, and optimization of licenses. Collaborate with cross-functional teams to refine processes and align them with organizational goals. Reporting & Documentation: Maintain accurate records of software licenses, entitlements, and deployments. Develop and present reports on license usage, compliance status, and cost-saving opportunities to senior management. Document policies, processes, and procedures related to software license management. Team Leadership: Lead and mentor a team of Flexera Administrator and Flexera Operators responsible for IT asset and license management and tool administration. Provide training and guidance on best practices for managing software licenses and assets. Qualifications: Education: Bachelor's degree in Information Technology, Business Administration, or a related field. Experience : 5 years of experience in IT asset management or software license management. Strong understanding of software licensing models (e.g., SaaS, perpetual, subscription-based licensing). Experience with license management tool Flexera and ideally ServiceNow CMDB integration. Experience leading or managing process improvement initiatives in an IT environment. Certifications (preferred) : IT Asset Management certifications (e.g., Certified Software Asset Manager - CSAM). ITIL certification or equivalent IT service management knowledge.