Detailed Description
We're looking for a Social Media Executive, who will work to deliver best-in-class content across JD social media channels, drive engagement through community management, and take a data-led approach to improve platform and content performance. Continually monitoring the success of ongoing social media marketing campaigns and activity. You'll need to possess a natural flair for the creation of engaging content, have superb attention to detail.
Location – Madrid
Type of Telework – Hybrid Working
Working hours – 39 hours.
What You'll Be Doing:
Continually build and improve the social media channels and offering for JD channels across Instagram, Tik Tok, Twitter, Facebook, Snapchat, LinkedIn, and Pinterest.
Ensure regular content is pushed out across social media channels.
Build and retain a loyal following across all social media channels, interacting with our social audience to drive community engagement and help strengthen their connection to the JD brand.
Maintain and enhance online conversation through the creation of engaging content.
Work with the wider Social Team and Marketing team to develop integrated strategies that ensure social is always at the heart of what we do.
Work with the buying and merchandising team on ensuring all relevant products are being promoted and showcased in the best way possible.
Work with brands and third parties on developing tailored campaigns for JD channels.
Carry out social initiatives and campaign ideas that will help drive social KPIs.
Take an immersive approach to all platforms and have a thorough understanding and knowledge of all facets of it including platform analytics and insights, audience data, trends, relevant paid media data plus latest platform developments.
Work closely with the analytics team and take a data-led approach to social media. Using tools such as Brandwatch and Buzzsumo to gain consumer insights, identify trends, target consumers and report success.
Consistently tag posts within Sprout to aid with reporting and create UTM links to track traffic from social to web and app.
Consistently moderate comments, replies and DMs, escalating any customer complaints and enquiries.
Utilize and engage with all relevant talent, influencers and user generated content (UGC) content using the platforms and StoryStream.
Report back on any campaigns and competitions to show the benefits and coverage obtained. Analyzing commercial results for each campaign where necessary to showcase the benefits and value of social to the wider business.
Work with the marketing, multichannel, and retail teams to ensure relevant and up to date content is being pushed out across all channels.
Continually monitor relevant competitors and inspiration sources to develop ideas and case studies, reporting these back to the wider team.
Continually monitor advances in social media and technology and share any interesting findings and points of interest to the wider team, to ensure the JD social channels are always capitalizing and are at the forefront of new advances.
Attend events and represent the business when necessary, ensure the appropriate content is captured and uploaded for all relevant social platforms.
What We're Looking For:
Relevant experience in social and dealing with community management is essential.
Experience of scheduling and planning of social media.
A high-level of accuracy and attention to detail.
Demonstrated organisational, planning, and analytical skills.
Excellent written and verbal communication skills.
Creative management and ideation.
The ability to work as part of a small team in a fast-moving environment.
A willingness to learn new skills.
Must be a team player, flexible and ready to adapt in a fast-paced environment.
Self-motivated and driven, with the ability to manage own workloads to set deadlines.
Experience dealing with customers.
Excellent grasp of sneaker knowledge is a distinct advantage.
Hold a valid driving license and passport and be prepared to travel throughout the UK and internationally.
What we offer:
We know our employees work tirelessly to make JD sports the success it is today and in turn, we offer them some amazing benefits:
Hybrid Work
Staff Discount on qualifying purchases across Group retail stores and online
Flexible/optional benefits: restaurant ticket, health insurance
Personal development opportunities to learn and develop at work
Continuous professional development in hard and soft skills
And… much more!
The Company:
Since founded in 1981, JD Group has achieved remarkable growth through rapid global expansion. We have become the leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world.
We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.
At JD Group, we are all about finding passionate and skilled individuals who can elevate our team and have exceptional impact on the running of the business. We seek dynamic individuals who are invested in their own development, so that together we can evolve our brand's success, alongside evolving your career.
Join us in an exciting journey, where Talent meets Opportunity.
Interested?
If you are interested in this position, apply now!
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
Thank you again for your time.
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