CyberProof is a cyber security services and platform company whose mission is to help our customers react faster and smarter - and stay ahead of security threats, by creating secure digital ecosystems.
CyberProof automates processes to detect and prioritize threats early and respond rapidly and decisively.
CyberProof is part of the UST Global family.
Some of the world's largest enterprises trust us to create and maintain secure digital ecosystems using our comprehensive cyber security platform and mitigation services.
The responsibilities of this role include monitoring, investigating, and resolving security incidents, violations, and suspicious activities.
Main tasks and accountabilities:Resolve, escalate, report, and raise recommendations for resolving and remediating security incidents.Be an escalation point for investigations of clients and suggest optimization activities to improve their performance.Proactively monitor and review threats and suspicious events from customers participating in the service.Handle the advanced monitoring of system logs, SIEM tools, and network traffic for unusual or suspicious activity.Set up SIEM solutions and troubleshoot connectivity issues.Investigate and resolve security violations by providing post-mortem analysis to illuminate issues and possible solutions.Collate security incident and event data to produce monthly exception and management reports.Report unresolved network security exposure, misuse of resources, or noncompliance situations using defined escalation processes.Assist and train team members in the use of security tools, the preparation of security reports, and the resolution of security issues.Develop and maintain documentation for security systems and procedures.Maintain excellent customer satisfaction through professional, proactive and personal service. Requirements:University Degree in Cyber Security / Bachelor's in Science or Engineering with training in cyber security.Having worked in a SOC before would be an advantage.Up to date in cyber security alerts and incidents.Intermediate understanding of enterprise IT Infrastructure including Networks, Firewalls, OS, Databases, Web Applications, etc.Understanding of ISMS principles and guidelines; relevant frameworks (e.g., ISO27001).Desirable - Training / Certification in Ethical Hacking, SIEM Tool, etc. What do we offer?23 days of Annual Leave plus the 24th and 31st of December as discretionary days.SOC working hours 24/7.
Rotating shifts, morning shift (on-site); afternoon and evening shift (remote).Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).'Retribución Flexible' Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan).Free access to several training platforms.Professional stability and career plans.Referral program.The option to pick between 12 or 14 payments along the year.Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime).
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