Company Description
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
We are seeking a dynamic and versatile SmartRecruiters Business Analyst who will play a crucial role within our Corporate Digital Workplace team. This position offers a unique opportunity to work across multiple domains, including HR, IT, Corporate Communications, Health & Safety, and Sustainability.
The position offers a unique mix of responsibilities, allowing you to make a significant impact across various corporate functions.
The successful candidate will report to the Head of Digital Workplace ensuring continued support and improvement in these key areas.
Key Responsibilities:
Cross-Functional Engagement:
Collaborate with stakeholders from HR, Corporate Communications, Health & Safety, and Sustainability to understand and address their IT application needs.
Conduct meetings and prepare presentations to communicate findings and ideas effectively.
Business Analysis & Requirements Management:
Identify, analyze, and document business requirements across multiple functions.
Assess the impact of requirements on business lines, functions, and solutions.
Support the prioritization of requirements to ensure alignment with business goals.
Functional Design & Testing:
Deliver detailed functional design documentation or review designs from third parties.
Define user acceptance test (UAT) approaches and oversee UAT execution.
Coordinate and execute deployment/rollout plans for relevant IT solutions.
Demand Management:
Contribute to the demand management process by providing insightful analysis of business requirements.
Manage a comprehensive backlog of demands, improvements, requested changes, required upgrades, and technology refresh initiatives.
Support & Training:
Work with technical teams to ensure accurate understanding of specifications.
Assist in the creation of training materials and develop the knowledge base of application features.
Provide support to Service Managers by offering clarifications on functional requests related to services provided.
Qualifications
Bachelor's or Master's degree in IT, Computer Science, or a related field.
Prior experience with SmartRecruiters and/or Workday is highly preferred.
Proven track record of managing requirements through the entire delivery and operational life cycle.
Experience in business analysis frameworks and techniques, including business process modeling, continuous improvement, and requirements analysis.
Experience in implementing and rolling out SmartRecruiters.
Required Skills:
Proficient in English.
Highly collaborative, flexible, and adaptable in working with diverse teams and stakeholders.
Strong analytical, problem-solving, and troubleshooting skills.
Exceptional communication and interpersonal skills, with the ability to articulate complex technology solutions to senior business stakeholders.
Skilled in organizing and prioritizing requirements using product roadmaps, epics, user stories, and backlogs.
Ability to influence and collaborate effectively both internally and externally.
Additional Information
Why SGS?
Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
Flexible schedule and work model.
SGS university and Campus for continuous learning options.
Multinational environment where you will work with colleagues from multiple continents.
Benefits platform.
Join Us: At SGS, we are committed to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential.
Apply Now to Become a Key Contributor in Our Digital Workplace Team!
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