The primary objective of the Security & Loss Prevention manager is to provide physical security services, plan and execute Loss prevention initiatives and ensure asset protection in designated area of responsibility. SLP Manager would assist in mitigating product loss and maintain customer satisfaction in accordance with Global Security guidelines and policies.
The role is cross-functional and requires effective collaboration with stakeholders from business and corporate functions. SLP Manager's day to day activities involve planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and respective function. Identify Areas of shrink at the FC, Sort center and Delivery station level including delivery partners. Identify the potential theft area and work closely with the concerned stakeholders to mitigate the causes of Theft. Optimum utilization of the resources to ensure and maintain high quality and timely support to Business teams. Conduct risk assessment for the respective sites and work in accordance with the security policies and guidelines. Ability to independently handle emergency/crisis situations and use excellent thought process and decision making skills during such ambiguous and complex situations.
RESPONSIBILITIESSecurity Operation
Rationalization, Roster and Review of Guard Force periodically to achieve optimum results and perform more with less.
Training and development of Guard Force on process and procedures to be followed.
Implementation & Follow-up of Security Plan.
Review of Post Site Instructions.
Reports - Daily, Weekly, Monthly, Half yearly and Annual
Patrolling Observations & Corrective action and follow ups
Ensure YMS and TBS compliance are met.
Ensure all posts are 4M & 5S compliant.Audits/Certifications
Keeping the plans & SOPs updated.
Periodic review of documentation as per GSO policy.
Preparation of Documents for Internal & External Audits.
Surprise Check and reports.
5S Audits of all Frisking Points and Implementation of suggested Points.Process Improvement & Loss Prevention Program
Process Review & Necessary Improvements.
Process Improvisation.
Quarterly Assessment.
Loss Prevention Report.
Follow up & Completion of CAPA.
Loss Prevention Audits.Security System
Ensure 100 % serviceability of all Systems.
Ensure 100% Training of all security guards.
Controlling of Access & Review of Access level.
Hygiene Status Report & Operational Effectiveness of Security gadgets.
Preventive maintenance Schedule for all Security Gadgets & its Improvements.
Monthly Business Review Meeting.
New Projects & Completion report.
Reports – Daily, Weekly & Monthly reports.
Daily Defect Follow ups.
Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production.Loss Prevention Analysis
Conduct Investigation by working closely with business team and support functions in SLP related areas.
Quick Completion Investigation and submission of reports.
Loss prevention audits and recommendations if any.
Surprise Checks and submission of reports.
Follow up & Completion of CAPA with regards to Concern areas.Security Stores and Assets
Maintenance of updated Assets list.
Maintenance Schedule of Assets & Security Gadgets.BASIC QUALIFICATIONSUniversity degree level or equivalent through experience and professional certification.
A minimum of 8-10 years in Security and Loss prevention role, law enforcement or security-related profession.
Extensive and up to date knowledge of security equipment and technology.
Experience in managing or coordinating security investigations of complex nature.
Knowledge of information security processes and systems.
Experience in security auditing.
Must be a Graduate or Post graduate.
PREFERRED QUALIFICATIONSLoss Prevention
Investigation/Security related Certifications.
Preferably from Military/Law enforcement or Studies related to criminology or forensics background.
Emergency Response / Crisis Management
Training & Development.
Auditing and security investigations.
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