Slovenian Customer Support In Barcelona [Z164]

Key Responsibilities:Provide exceptional customer support in Slovenian and English via phone, email, and live chat for travel-related inquiries.Assist customers with booking services (flights, hotels, car rentals, etc.) and provide information on travel policies and procedures.Handle customer complaints and resolve travel-related issues, such as changes, cancellations, and refunds.Offer tailored travel solutions and alternatives based on customer preferences.Maintain a high level of customer satisfaction by delivering prompt and professional responses.Keep up-to-date with the travel industry trends and policies to provide accurate information to customers.Collaborate with internal teams to ensure smooth operations and issue resolution.Requirements:Native Slovenian speaker with English proficiency (B2).Previous experience in customer service or the travel industry is a plus.Strong communication and problem-solving skills.Ability to work in a fast-paced environment with a positive, customer-oriented attitude.Comfortable using multiple channels (phone, email, chat) to assist customers.Passion for travel and helping customers with travel-related inquiries.Benefits:Competitive salary and performance-based bonuses.Opportunities for career growth within the travel industry.Work in an international environment in the vibrant city of Barcelona.Full training provided on travel products, tools, and customer service techniques.
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