Job Description - Site Inspection Manager (HOT0AWKK) Work LocationsHilton Los Cabos Beach & Golf Resort
Carretera Transpeninsular
Los Cabos 23447
A Site Inspection Manager will be responsible for being an extension of the Sales Managers that cannot be there in person. Additionally, the Site Inspection Manager will manage all aspects of the planning of FAM's on behalf of the Commercial Team. This position will be the "Commercial Face" of the Resort.
What will I be doing? As a Site Inspection Manager, you will sell the features, benefits, and services of the resort while differentiating the Hilton Los Cabos from the competition. Additionally, the manager will be the point person to plan and arrange all logistical aspects of the site, i.e., reservations, transfers, gifting, curation of the tour, etc.
Connecting the resort with the organizations and the meaning of their visit.Identifying key players within the operation to enhance sites and recognize those who go above and beyond to give the TMs a sense of belonging.Enhancing the amenities creativity and client gifts.Identifying key differentiators and activations for sites on property to create bespoke remarkable experiences.Empowering the resort TMs with the information needed to make our guests feel welcome and recognized.Accomplishing a strong customer relationship during each site, differentiating the hotel from the competition.Becoming a hotel ambassador, who inspires other TMs to commit to the site inspection purpose.What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:
QualityProductivityCustomer FocusWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!
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