A degree in a relevant field is required.Relevant experience in people management.Experience communicating with a wide range of stakeholders, including peers and leadership.Experience in using data or anecdotal evidence to influence business decisions.Advanced proficiency in verbal and written English and local language.When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to ensure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.Key Job ResponsibilitiesPromote a culture of safety and wellbeing.Analyze and implement corrective actions to ensure quality and productivity are consistently high, meeting business objectives across all shifts.Support and lead a team while handling administrative work and building a strong team culture.Analyze performance and suggest process improvements to optimize work and improve customer service.Collaborate with other managers to standardize shift processes.A Day in the LifeYou'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.About the TeamBeing a key part of the operations team involves working with colleagues in other teams and external partners to ensure we meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.Location: Puerto De Santa Maria, CA, ESPPreferred QualificationsExperience working with Lean, Six Sigma, and Kaizen techniques.Experience in another logistics environment.Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
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