.About the Team Hiring This position is shared between EMEA Services team and the Product team You will be working with a great team of technical staff both in EMEA and globally.
Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development.
The EMEA services team is accountable to deliver all services to ensure the overall satisfaction of Graitec software customers, through providing consultancy, trainings and product adoption, customer follow-ups, and other required services.
The Product team is accountable to manage the entire product life cycle, from the identification of customers needs, technical specifications writing, development tracking, validation, go to market, product marketing, pricing.
This responsibility involves close collaboration across multiple divisions within Graitec, ensuring the delivery of innovative and localized solutions for the Structural engineers in Spain and Portugal.
Overview Role purpose/Objective This role is for a structural engineer, knowing well the Spanish and Portuguese market who will cover two main tasks: Acting as a Services manager for TRICALC product ( https://graitec.Com/es/products/tricalc/), to manage the technical local team, define and handle presales and post sales activities: demos, trainings, technical support, user-networks, technical communities to raise awareness of GRAITEC's broad collection of existing and new structural solutions.
Acting as a Product Manager reporting in the Product Team, identifying key functionalities that address local market and workflows gaps, develop detailed technical specifications for developers.
During the development cycle, he/she is the main contact of developers to monitor the dev progress and manage quality control attentively.
He / She is the main trainer, evangelist, and promoter of TRICALC inside the company and outside.
As such, the Product Manager can engage directly with individual professionals, user-networks, technical communities and other industry experts, professional organizations and thought leaders.
The repartition of the working time will be spitted as follow: Approx.
50% on services management (mainly presales activities, demonstrations, early discussions, product meetings, evangelization) Approx.
50% on product management (supporting the development team with right specifications, developing documentation, video's, whitepapers etc.)
This role will require the management of a small technical team, around 3 people