We are Lenovo.
We do what we say.
We own what we do.
We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.
Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.
Job Description: The EMEA Training Manager will define and implement the EMEA training plan by sales persona based on needs assessment.
Together with the local sales leader and the worldwide teams, he/she will identify and assess current and future training priorities of the organization.
The job owner is the SPOC for the EMEA sales management team and must be closely linked with that team.
Members of the local enablement team and the global training team are other key stakeholders.
The quarterly training plan includes the definition of key learning objectives by sales persona, covering portfolio, methodology, processes, and tools designed to enhance our sellers' skills and performance.
Planning needs to cover training methodology, key content, trainers, budget (including opportunities for 3rd party funding), and KPIs.
Implementation of the plan includes briefing and coaching of the trainers, content reviews, event logistics, as well as measuring success and consumption.
The budget needs to be managed and used most efficiently, including collaboration with key stakeholders to get 3rd party funding contributions.
Finally, the SSG EMEA Training Manager will work with the EMEA ISO L&D team to ensure Client leads and HW sales specialists are trained on SSG offerings so they can drive sales of standard services and identify and support opportunities for advanced services.
The job owner is responsible for monitoring and measuring the effectiveness of the training programs and making necessary adjustments.
Training and upskilling are a key area of focus for SSG and Lenovo.
As we are moving to a more services and solution-driven business, sellers will need to change their approach to a consultative sales methodology.
The offers are much more customizable, so sellers need to learn about the different solution building blocks and how those can deliver business outcomes to our customers.
Sellers need to address new personas in their account, learn to customize their messaging, and must work with more stakeholders internally, requiring the usage of new processes and tools.
We also need to train our partner account sales reps to sell to partners and train sellers of these partners.
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