Drees & Sommer is your innovative partner for consulting, planning, construction, and operation. As the leading European consulting, planning, and project management enterprise, Drees & Sommer has supported private and public clients and investors for over 50 years in all aspects of real estate and infrastructure - both analog and digital. Through future-oriented consulting, the enterprise can offer solutions for successful buildings, profitable real estate portfolios, people-oriented working environments, and visionary mobility concepts. The company, with over 4,000 employees in 46 locations worldwide, works in interdisciplinary teams to provide support for clients from a wide variety of sectors.All the services provided by us take into consideration both economic and ecological concerns. You will be part of a growing and diverse team that challenges itself to provide innovative cloud-based solutions in high-profile, multifaceted projects. Working alongside excellent colleagues from around the company and across the globe, Drees & Sommer is an environment where you and your career can flourish.Your tasks In this role, you will develop and configure processes, workflows, APIs, and reports in the ITIL environment in our Ivanti Service Manager platform and implement platform releases and upgrades.As a Service Management Tool Specialist, you will implement requirements and projects in Ivanti Service Manager and demonstrate innovative solution concepts with our platform.You will develop concepts for operation, monitoring, automation, and testing of processes and ensure the smooth operation of the platform.You will be a competent contact person for our development partners regarding technical concepts.Your profile You have a degree in computer science, business informatics, or are a trained IT specialist.Excellent knowledge and more than 3 years of experience in implementing use cases in service management tools (Ivanti Service Manager, ServiceNow, BMC Helix, Atlassian Jira, or others).You have a routine for implementing interfaces with SOAP and REST.Proven practical experience with JavaScript or comparable languages.Basic PowerShell knowledge is an advantage.Analytical thinking and ability to work independently.Good English skills, both written and spoken.We offer A growing team in a Start-up environment with the backing of a large international group and an ambitious vision.The Drees & Sommer Academy with its wide range of advanced education and training offers.A work environment that enthusiastically embraces and supports innovative ideas and sustainable practices.Exciting and varied tasks provide support for our teams and experts across all locations, achieving shared goals.#J-18808-Ljbffr
