Service Technician: Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas. You will be the provider of technical support for Service in Motors and Generators Spain.
Reporting to the Workshop Manager, your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships but also to identify new business opportunities.
Your responsibilities:Delivering outstanding and professional service, remotely or on-site, in key categories, e.g., installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements.Exceeding customer expectations by understanding and anticipating current and potential needs.Troubleshooting potential equipment failures and proactively taking measures to offset/prevent and inform internal partners.Coordinating logistics of resources and spare parts for all site Service jobs.Identifying and developing potential sales and business opportunities based on knowledge of customers and collaboration across ABB.Suggesting product and process improvements within the business to enhance operations and customer service.Living ABB's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background:An electrical or mechanical professional studies in rotary machines, motors, and generators.More than 3 years of experience in service, working as a workshop operator with motors and generators.Sound knowledge of and hands-on experience in servicing, maintaining, commissioning, and repairing of specific products and industry/sector.Ability to travel to Spain and occasionally to other countries.A collaborative, solutions-oriented approach and strong communication skills. More about us:El anuncio original lo puedes encontrar en Kit Empleo: https://www.kitempleo.es/empleo/130048528/service-technician-saz411-madrid/?utm_source=html
#J-18808-Ljbffr